Privacy Policy

Effective Date: 16.04.2025

At EssayWritingHub (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We also explain your rights under the General Data Protection Regulation (GDPR), if you are located in the European Union or European Economic Area (EEA).

1. What Information We Collect

We may collect the following types of personal data:

Name, email address, and contact details
Account login information
Payment and billing details (processed securely via third-party services)
Information related to your academic requests (assignment topics, deadlines, etc.)
IP address, browser type, and device information
Cookies and usage data (see our Cookie Policy)

2. How We Use Your Data

We use your personal information to:

Provide our services and fulfill your requests
Create and manage your user account
Process payments and invoices
Communicate with you about your orders or support requests
Improve our website and services
Comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

Your consent (e.g., for cookies or marketing emails)
Contractual necessity (to fulfill a service you requested)
Legal obligations (e.g., tax or fraud prevention)
Our legitimate interests (e.g., improving the user experience)

4. How We Share Your Data

We do not sell or rent your personal data. We may share it with:

Trusted third-party service providers (e.g., payment processors, cloud storage)
Legal authorities if required by law

All third parties are contractually obligated to protect your data.

5. International Data Transfers

Some of our service providers may be located outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your personal data.

6. Your Rights Under GDPR

If you are an EU/EEA resident, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Restrict or object to certain processing
Withdraw consent at any time
Receive your data in a portable format
Lodge a complaint with your national data protection authority

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and contractual obligations.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. Despite our efforts, no system is completely secure, and you share your data at your own risk.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws, technologies, or business practices. We encourage you to review it regularly. Updates will be marked with the “Last updated” date.

11. Contact Us

If you have any questions or concerns about your personal data or this Privacy Policy, please contact us at support@essaywritinghub.com